PURPOSE:
To set forth policy and procedures for determining refunds for athletes after tryouts have been completed by and after a roster spot has been given to the athletes.
POLICY:
It is the policy of A-Game Sportsplex to review refund requests from athletes to determine the amount he/she may receive. Only athletes who substantiate either (1) a geographic relocation of his/her residence, or (2) a debilitating physical or mental injury that ends his/her participation in the current season are eligible for a refund of a portion of his/her full participation fees. Athletes who receive a scholarship provided by A-Game will receive no refund, so as to cause a windfall on his/her participation fees.
PROCEDURE:
1. The athlete forwards written proof of either a relocation or injury, as described above, to the team’s head coach and the sport’s program director, who shall review and determine eligibility for the refund request with the General Manager of A-Game.
2. If the refund request is granted, the participation fees shall be prorated as follow, subject to modification given extenuating circumstances:
a. Regular Season Leagues – Multiple Months:
i. Within the first month of the season, up to one half (1/2) of the full participation fees shall be refunded;
ii. Within the second month of the season, up to one quarter (1/4) of the full participation fees shall be refunded;
iii. After completion of the second month of the season, no refund shall be paid.
b. Short Season Leagues – Multiple Weeks:
i. Within the first week of the season, up to one half (1/2) of the full participation fees shall be refunded;
ii. Within the second week of the season, up to one quarter (1/4) of the full participation fees shall be refunded;
iii. After completion of the second week of the season, no refund shall be paid.
c. Camps and Clinics – Multiple Sessions:
i. Within the first scheduled day of the camp or clinic, up to one half (1/2) of the full participation fees shall be refunded;
ii. Within the second scheduled day of the camp or clinic, up to one quarter (1/4) of the full participation fees shall be refunded;
iii. After completion of the second day of the camp or clinic, no refund shall be paid.
d. Camps and Clinics – Single Day:
i. No refund shall be paid.
3. If the refund is denied, the reason for the denial shall be provided in writing to the athlete.